Privacy – Introduction
Devonport Family Medicine is committed to protecting your privacy. Any information you supply us with will be held by Devonport Family Medicine and used to communicate with you about Devonport Family Medicine’s services.
Devonport Family Medicine collects health information in a manner that complies with the Health Information Privacy Code and personal information with the Privacy Act. When you submit your personal details on our appointment booking form or complete and submit any form on this website, you will be providing us with personal information. We will use that information:
- To verify your identity to provide booking services to you
- To market our services to you, including contacting you electronically (e.g. by text or email for this purpose)
- To improve the services that we provide to you
- To bill you and to collect money that you owe us
- To respond to communications from you
Storage and Protection of your Personal Information
At Devonport Family Medicine your personal information is held within our patient management system behind a secure network. This information is accessible by a limited number of persons who have special access rights and we have policies in place which outline the importance of keeping information confidential. Your health information may be disclosed to another health provider involved in your treatment or where authorised by law. Your health information where possible will be sent encrypted via a secure route.
Accessing and Correcting Your Personal Information
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us on +64(9) 445 0528 or email us at [email protected] If you are concerned about how your personal information is being handled or if you feel that we have compromised your privacy in some way, please contact us.
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Phone: (09) 445 0528
Email: [email protected]
Post: Devonport Family Medicine, 2 Fleet Street, Devonport, Auckland, 0604.